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newcastler
29th October 2005, 01:44 PM
hey i just joined this tariff on 02 and i topped up by 15 quid ect... but wen i made my first call it charged me? ( to another 02 mobile ), then it says use ur fone for 3 or more minutes to qualify for the charges to fall or sumthing.
does this mean i hav to use my fone for 3 minutes every day before i actually get to use my minutes?

WackoJacko
29th October 2005, 07:28 PM
it can take up to 48hrs to be switched over to this tariff. and the minutes are only evening and weekends. altho it is the weekend at the mo, u may still have to wait the 48 hrs

newcastler
29th October 2005, 09:04 PM
so i dnt hav to use my fone for 3 minutes to qualify for the free minutes?

Luke
29th October 2005, 09:08 PM
Don't think so - have a look at the O2 Bolt-On Page (http://www.o2.co.uk/productsservices/boltons/online)

newcastler
31st October 2005, 12:18 PM
i cant find nothing tht says about having to use 3 minutes first and im still getting charged grrr:confused:

WackoJacko
31st October 2005, 08:12 PM
ring them and sort it out then, not much more any of us can do here. oh and no u dont have to use ur phone for 3 mins until u get ur free mins, im on the same tariff

newcastler
1st November 2005, 11:06 AM
ok jacko , thx thts all i really needed to know , cus i wasnt sure if it was just me or everyone tht got charged for the first 3 mins , but since it aint supposed to happen , ill give then a call :) thx

Stub58
1st November 2005, 03:27 PM
I know that there was an evening call i made around 7.30pm i did get charged for it however when i made a call later that night (sumwhere between 10pm - 1am) it was free so i guess the time scale of evening calls may not be the same as that of the Off peak/peak rate time scales

newcastler
1st November 2005, 07:30 PM
last nite my calls were free and now they are charging me again. is this ment to happen then?

WackoJacko
1st November 2005, 10:17 PM
is it exactly the same time as the calls u made the other night? if so, give them a ring and have another moan. i dunno what could be going on to be honest. the tariff seems to work fine for me tho!

newcastler
2nd November 2005, 08:26 PM
hey i rang them up and they apolijized saying tht there was just a problem with new people signing up to the tariff and hav now refunded me 40p!!! lol but now they r free :D