CBFMob;)e are
proud of the level of support we offer our users.
To see what our users think, click
here.
You can contact other
users and volunteers using our CHAT
and MESSAGE
BOARD areas.
Below are some common
error messages. If what you're looking for is
not here, visit the FAQ.
Most errors are caused by an incompatible web
browser and computer setup. Commonly, disabling
a firewall, reducing your Privacy settings,
and allowing cookies will allow full site usage.
Sorry but direct linking
to Categories is not allowed.
You cannot enter the URL direct to a category
of ringtones or logos. You must instead
visit CBFMobile.com, select Tones or Logos,
and then select the category you want. If
you did this and still got this error, then
you may have a browser which is not compatible.
Try upgrading it, or using a different computer
to access the website.
Invalid Ringtone/Logo
or Logo/Ringtone not found. Sorry, this
logo/ringtone cannot be found in our database.
We manage the largest online database of
ringtones and logos in the world. Unfortunately,
sometimes the database is inaccurate. Hopefully
the problem will be automatically corrected
next time the database is rebuilt - please
be patient and try another item.
Invalid Ringtone/Logo
ID
You will receive this error if the ID assigned
to your selection is invalid. In this case,
you will not be able to send the ringtone
or logo. The problem should be automatically
corrected over time, but you may wish to
let us know on the Message Boards or in
Chat.
Invalid Mobile Number
The system will usually give a brief reason
why your mobile number was rejected - for
example, mobile number too short. Unfortunately
you will not be able to send to the number
you want to. Ensure you entered the number
correctly.
You failed to select
a Mobile Network
You need to go back and select a suitable
mobile network, including Unknown if you
don't know. If you are certain you selected
a mobile network then your web browser may
be incompatible with this service. Try upgrading
it, or use the site from another PC.
This session is already
awaiting your text message
This means that we are waiting to receive
a text message from you for what you have
selected. Go back to CBFMobile.com and try
another ringtone or logo, or check the status
of your requests at Session Status.
Cannot send to this
country
The technology we use means our system is
limited to UK users.
Other Error
We are sorry that we currently have no information
for the error you received. Please visit
the FAQ.
